Does your current phone system afford your business protection in the event of a disaster?
Is it a key part of your business continuity plan?
What would happen if your phone lines were cut or dug up?
If fire or flood made your offices uninhabitable what would you do?
If the above have raised uncomfortable questions about the possible impact on your business, we may be able to help.
Hosted telephony systems maintain their functionality regardless of issues on your sites. This is because the intelligent ”bits” are situated in resilient Data Centres. In the event of a catastrophe your staff can log on securely from home or an alternative branch. Calls can then be transferred in the same way as if they were in the office, meaning your customers will see no difference.
The diagram below illustrates how the functionality from the solutions core can be accessed from a variety of locations.

Dyal Data is a specialist in business telecommunications and a partner of Voicenet Solutions. If you would like to hear more about what we can offer please contact us and we would be pleased to arrange a free consultation.
I have attached an article from the Chester Chronicle describing a recent incident for anyone who thinks these things don’t happen! http://www.chesterchronicle.co.uk/chester-news/local-chester-news/2012/02/02/chester-call-centre-plunged-into-chaos-as-it-can-t-make-any-calls-59067-30247524/



